The improvement of Managerial Performance at the Work Place is of particular importance to management today. The need to provide good value for money and to improve the organisation’s use of resources. Performance management requires managers to develop interpersonal skills and at the same time understand the impact of new technology and systems and how they contribute towards productivity and improved performance

This course has been designed to enable the manager to get the best from their staff and their resources leading towards increased productivity. The achievement of increased productivity and effective performance from their staff is both challenging and rewarding for all concerned

What you will learn

• Attitudes and approaches to performance management
• Formal and informal aspects of performance planning and appraisal
• Identifying organisational and personal goals
• Attitudes to improved Job and work performance Implementing
• The Performance management process
• Setting goals Establishing feedback mechanisms
• Monitoring performance IT and communications technology
• Business System Analysis

Benefits of attending – You will be able to

• Develop the skills and techniques necessary to improve the performance of their staff
• Integrate staff goals with organisational goals Develop staff performance plans
• Develop control and monitoring systems to measure performance
• Critically examine all systems and business processes and their contribution to improved workflow, quality and information provision
• Integrate IT and other technological equipment into business systems and processes

Who Should Attend

This course is designed for managers and supervisors who are responsible for the administrative and operational management functions within the organisation. This also includes section leaders who are responsible for productivity and performance of their subordinates