Terms And Conditions

LEGAL
Thames Management Development and Resourcing UK – TMDRUK is part of the Thames Management Development and Resourcing Limited -TMDR Ltd. whose registered office is Plot 18 African Lane Lekki Phase 1 Lagos. Please read these terms and conditions and the privacy and information policies.

By accessing and using this website you are agreeing to these terms and conditions (including our privacy and information policies) and any access to and use of the site is therefore subject to the following terms and conditions and the laws of England and Wales.

COPYRIGHT
Copyright © TMDRUK. All rights reserved.

All copyright and other intellectual property rights in all text, images, sounds, software and other materials on this site are owned by TMDRUK and affiliated companies, or are included with permission of the relevant owner. References to affiliates or affiliated companies shall include all members of TMDRUK. You are permitted to browse this site and to reproduce extracts by way of printing, downloading to a hard disk and by distribution to other people but, in all cases, for non-commercial, informational and personal purposes only. No reproduction of any part of the site may be sold or distributed for commercial gain, nor shall it be modified or incorporated in any other work, publication or site. No other licence or right is granted.
Trademarks
All trade marks displayed on this site are either owned or used under licence by TMDRUK and affiliates.
Securities
No information on the site shall constitute an invitation to invest in TMDRUK or any affiliate. The price of shares and the income derived from them can go down as well as up and investors may not get back the amount originally invested. Past performance is not necessarily a guide to future performance.

CONTENT
The information on this site has been included in good faith but is for general informational purposes only. It should not be relied on for any specific purpose and no representation or warranty is given as regards its accuracy or completeness.

No representation or warranty is given that the Site is free from infection by viruses, trojan horses, worms or anything else that has contaminating or destructive policies. To the fullest extent permissible by law, neither TMDRUK, nor any of its affiliates, nor employees shall be liable for any loss, damage or expense howsoever arising (whether caused by negligence or otherwise) out of any access to or use of this site or any site linked to it including, without limitation, any loss of profit, indirect, incidental or consequential loss.

To the fullest extent permissible by law, all warranties, conditions or duties of every nature whatsoever including without limitation any implied warranties of satisfactory quality or of fitness for a particular purpose, and express or statutory warranties are expressly excluded.

Please see our full course booking terms and conditions for further information.

PRIVACY POLICY
We take care to protect the privacy of customers and users of the TMDRUK website. Set out below is an explanation of how we process information about visitors to the site.
Collection of personal information
We may monitor visits to this website and retain information about users (including without limitation through the use of cookies and other browser-generated information).

The information which we collect and store during normal use of the site is used to monitor and analyse how parts of the site are used.
You have the option on certain pages within this site to submit personal information to TMDRUK in order that we might send you further information, email alerts or make your use of the site more user friendly. These pages provide explanations as to how this information is to be used.

We will not disclose without your consent any personal information we collect about you when you visit the site to a third party outside TMDRUK.

By submitting your personal information through this website, you shall be consenting to it being processed in the manner described above by TMDRUK.

If you have submitted personal information through this website and wish us to cease using it for the purposes submitted, please contact us at *protected email*

WEBSITE COOKIE USAGE
What are cookies?
A cookie is a piece of information, in the form of a small text file, stored on an internet user’s computing device when the user visits the website. Cookies are created and used by websites to allow website functions to operate successfully, this can include, recalling your individual preferences, saving our location, username and password. Cookies also monitor website usage which helps us improve the user’s experience on the website.

We mainly use cookies to remember your preferences and to analyse (on an anonymous basis) how people use our site so that we can make improvements.
We may also use the data that you supply and some cookies to enhance your online experience by making advertising and content more relevant to you. Cookies make communication between the website and the user much easier.
By using this site you agree to the above.

DISABLING COOKIES
If you do not wish to receive cookies from this website you can adjust your browser settings to refuse or screen cookies. You can find instructions on how to configure this within the majority of web browsers and versions by visiting About Cookies.
If you set your browser to refuse cookies from this website, please be aware that this may impair the functionality and your usability of the website.

BOOKING
By proceeding with making a booking you are offering to reserve a place on the stated course. This offer will be open to acceptance by TMDRUKwho will confirm by email and/or telephone within 2 working days.

PAYMENT
Course fees must be paid in full, either at the time of booking or upon receipt of an invoice. TMDRUK reserves the right to re-allocate the course place to another delegate 24 working days prior to the course start date, where the fees have not been paid in full at that time.

LATE PAYMENT
In the event of late payment, TMDRUK reserves the right to charge interest on all outstanding amounts at the rate of 2% per calendar month or part thereof from the last date that payment was due to the date that payment is made.
Transferring courses
The following additional charges will apply if you wish to transfer your booking to a later course date:
24+ working days before a course = 0% of the course fee
10-23 working days before a course = 50% of the course fee
1-9 working days before a course = 100% of the course fee

To transfer a delegate please call us on 01634821100.
The transfer option only relates to delegates who are transferring to a different date on the same course. The choice of course date must be specified at the time of transfer (else the instruction will be considered a cancellation). The option to transfer delegates can only be used once, after which any movement will be considered a cancellation. All outstanding invoices will remain due, irrespective of the number of working days notice given for the cancellation.

SUBSTITUTING DELEGATES
You can transfer a place on a course to a substitute delegate free of charge at any time.
Cancellation of courses
The following charges will apply if you wish to cancel a course:
24+ working days before a course = 20%
1-23 working days before a course = 100%

Cancellations must be received in writing via email to *protected email* must contain the full booking details including organisation name, booking and delegate contact details. Your cancellation will be confirmed in writing along with an invoice for any fees due.

RATES
The rates quoted are correct at time of publication and (that is the earliest course date published within) and 90 days thereafter. TMDRUK reserves the right to alter these prices outside this period.

COURSE DATES, VENUES AND POSTPONEMENT
TMDRUK reserves the right to alter course dates and venues without liability. We may be required to change a course location, course date, or to postpone a course as necessary. We will endeavour to give the delegate as much advance notice as possible of any such change. If the delegate is unable to attend a course at the revised location or date, we will credit 100% of any prepaid course fees against a future course or, if requested, refund those fees. In the event of cancellation, where an alternative cannot be provided in respect of a specific course, a full refund will be offered. We cannot offer refunds for cancellations outside our control; these would include adverse weather conditions, major incident or industrial action. We will not be liable for any other costs incurred including (for example) travel charges or any consequential damages, even if we were advised of these costs.

COURSE OUTLINES
In order to respond rapidly to changes in market demand TMDRUK reserves the right to alter its course content and/or trainer at any time.

COURSE NOTES AND TRAINING MATERIALS                                                                                                                                        TMDRUK’s course notes and training cannot be relied upon for legal interpretation. Neither TMDRUK nor its employees, trainers or consultants can accept responsibility for the actions of delegates, or those of other people reading the course notes, or responsibility for any loss incurred as a result of relying on the course content or the course notes.

FREE COURSE GUARANTEE
If you are not completely satisfied with your chosen course, and you are able to provide substantiated reasons for your dissatisfaction, we will offer attendance on an alternative course within a 6-month period from the end of the initial course you attended.